How website and enquiry information is handled.

Privacy Policy overview

Webtech Software Solution respects the privacy of visitors, prospective clients and customers who interact with our website at webtechsoftware.co.in .

This Privacy Policy explains the types of personal and technical information that may be collected when you browse our website, complete an enquiry or quotation form, contact us by email, telephone or WhatsApp, or otherwise communicate with us regarding our services.

By using the website or voluntarily providing information to us, you acknowledge the practices described in this policy.

Information we may collect

The information we collect depends on how you interact with the website. When you contact Webtech Software Solution or submit an enquiry, you may provide information including:

• Your name.
• Phone or WhatsApp number.
• Email address.
• Company or organisation name, where applicable.
• The service you are interested in.
• Project requirements, budget, timeline or other enquiry details.
• Files, references or other information that you voluntarily provide while discussing a project.

We may also receive limited technical information generated when you access the website, such as IP address, browser type, device type, referring page, pages visited, approximate access time and server log information. This information is generally used for website operation, troubleshooting, security and performance.

How we collect information

Information may be collected directly from you when you submit a website form, request a quotation, send an email, call us, contact us through WhatsApp or otherwise communicate with our team.

Certain technical information may be generated automatically by our website, hosting infrastructure, security systems or analytics technologies when they are enabled.

How we use your information

We use information only for legitimate business, operational and service-related purposes. Depending on your interaction with us, this may include:

• Responding to enquiries and quotation requests.
• Understanding your website, software, application or marketing requirements.
• Preparing proposals, estimates or project-related communication.
• Providing, maintaining and supporting services requested by you.
• Communicating about an active or previous business enquiry.
• Improving website usability, performance and reliability.
• Detecting spam, abuse, malicious activity or security incidents.
• Maintaining internal administrative and business records.
• Complying with applicable legal or regulatory requirements.

We do not use information submitted through our website for purposes that are materially unrelated to the reason for which it was provided without an appropriate basis to do so.

Cookies and analytics

Our website may use cookies or similar technologies that are necessary for website functionality, security, preferences, performance measurement or analytics.

Where analytics or advertising measurement tools are enabled, they may process information such as browser type, device type, pages visited, referral source, approximate location based on IP address and interaction data.

The availability and use of non-essential cookies may change as website features or third-party integrations are updated. Where consent is required by applicable law, appropriate consent mechanisms should be used before non-essential tracking is activated.

You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Email, telephone and WhatsApp communications

If you contact us through email, telephone or WhatsApp, the information you provide through those communication channels may be used to respond to your enquiry, discuss a project, provide requested support or continue an existing business conversation.

Communications sent through third-party services such as WhatsApp or email providers are also subject to the privacy practices and terms of those respective service providers.

Where permitted by applicable law, we may occasionally contact existing or prospective clients about services that are relevant to a previous enquiry or business relationship. You may ask us to stop promotional communication at any time.

Sharing and service providers

Webtech Software Solution does not sell personal information submitted through this website.

Information may be processed or stored by trusted service providers where reasonably necessary to operate our business or website. These may include:

• Website hosting and server providers.
• Email and communication service providers.
• Website security and spam-prevention services.
• Analytics or performance measurement services, where enabled.
• Professional or technical service providers required for business operations.

We may also disclose information if reasonably required to comply with applicable law, legal process, a valid government request, protect our legal rights, investigate fraud or address a security concern.

Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Retention periods may depend on the nature of the enquiry, project, contractual relationship, support requirement, business record, security need or applicable legal obligation.

Information that is no longer reasonably required may be deleted, anonymised or securely archived where appropriate.

Information security

We use reasonable technical and organisational measures intended to protect information against unauthorised access, misuse, alteration, loss or disclosure.

These measures may include server-level security, access controls, software maintenance, secure website connections and other safeguards appropriate to the nature of the website and information being handled.

However, no website, internet transmission, email system or electronic storage method can be guaranteed to be completely secure. You should avoid sending passwords, banking credentials or other highly sensitive information through ordinary enquiry forms unless specifically requested through an appropriate secure process.

Third-party websites and services

Our website may contain links to external websites, social media platforms, communication services or other third-party resources. Webtech Software Solution does not control the privacy practices of those third-party services.

We recommend reviewing the relevant privacy policy before providing personal information to an external website or service.

Children's privacy

This website is intended primarily for businesses, organisations, professionals and individuals seeking digital services. We do not knowingly request personal information from children for the purpose of providing our normal business services.

If you believe that a child has submitted personal information to us without appropriate authorisation, please contact us so that the matter can be reviewed.

Your choices and requests

Depending on applicable law and the circumstances of your relationship with us, you may contact us to:

• Ask what personal information you previously submitted to us.
• Request correction of inaccurate information.
• Request deletion of information where appropriate.
• Withdraw a consent previously provided, where applicable.
• Ask us to stop promotional communications.
• Raise a question or concern regarding our handling of your information.

Certain information may need to be retained where required for legal, contractual, accounting, fraud-prevention, dispute resolution or legitimate security purposes.

We may request reasonable verification before acting on a request involving personal information in order to protect against unauthorised access or deletion.

Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology, business practices or applicable requirements change.

When material changes are made, the revised version will be published on this page and the “Last updated” date will be changed accordingly. We encourage visitors to review this page periodically.

Contact Webtech Software Solution

If you have a question, concern or request regarding this Privacy Policy or information you have submitted through our website, please contact us.